Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically impossible, or a company just [...]
The Digital Age ushered in a whole new way of doing business in the parking world. Owners of real estate and their parking operators won’t settle for anything less than a parking experience that meets the high expectations of every single customer, from the millennial who never carries cash to the boomer who always does. [...]
Valet parking is evolving. No longer just a luxury amenity, valet parking is emerging as a service necessary to many industries. And SMS Valet, the first ticketless valet system, simplifies and enhances valet operations with patent-pending technology. Click on the image to download full resolution
Valet stakeholders have much to worry about—staying relevant to edge out the competition, marketing their business to land prime venue real estate, parking laws and ordinance compliance, navigating complicated insurance concerns, and more, all of which affect their bottom line. Customer theft is another concern. We’ve all heard the stories, both verified and alleged, of [...]
One of the biggest gatherings in the parking industry, the 2018 National Parking Association (NPA) Convention & Expo, will be held October 22-25 at Caesar’s Palace, Las Vegas. This exciting event brings together parking’s foremost experts and professionals to discuss current trends, best practices, and learn firsthand what industry leaders are doing to stay ahead. [...]
There’s no better price than free! Everyone loves getting something for nothing, so offering complimentary valet service to guests at casinos, hotels, and shopping malls is a great way for establishments to create better guest experiences. Allowing customers to drop off their vehicle at the curbside gives them the VIP treatment right from the start [...]
Have you met Stan? He works at Paris’ Charles De Gaulle airport, and he can park your car while you’re there. In fact, he has parked over 30,000 cars this year. All you have to do is drop your car at a specified location, and he will do the rest—getting your car to a safe [...]
When looking to develop real estate, it’s important to consider the current needs of potential buyers. With increased population and traffic patterns, parking is definitely an important concern. Whether it’s in a crowded parking lot in the suburbs, or a busy street in an urban district, parking is a headache. Large cities, or those with [...]
Do you text? Of course you do. But have you ever really thought about how texting works? You’ve probably heard the terms SMS and MMS, especially if you’re buying a new smart phone, but you may not know exactly what they mean. MMS stands for Multi-Media Service. It can be used to send photos and [...]
The valet is the first and last impression and subpar service can completely derail the customer’s entire experience. Traditional valet is a cash-based system trying to succeed in a digital world. Providing an outdated and subpar solution can ruin the guest experience. That’s why Platinum Parking, a premium parking and valet service operator in Texas, [...]
